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Crisis communication

Crisis communication encompasses both crisis preparedness and actual crisis management. Although not always predictable, crises can be anticipated and must be met quickly with straightforward, credible and media-savvy responses.

Proper preparedness and management can preserve and protect an organisation's reputation, brand equity and market share, as well as the confidence of customers, employees and shareholders.

Therefore it is essential for organisations to understand the issues and obstacles that can be encountered, learn how to identify potential risks and are able to respond to avoid or address a crisis.

In this area, akkanto advises
and assists its clients with:

  • Developing and evaluating crisis preparedness plans and mobilisation exercises
  • Conceiving and facilitating tailored crisis simulation exercises
  • Strategic and hands-on support for actual crisis management, from blackmail situations to product recalls
  • Cases of restructuring and social conflict
  • Media monitoring
More about akkanto's support for
Crisis Management

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Contact persons

Isabelle Hardy
Partner
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Julien Radart
Senior Consultant
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In case of crisis

hotline Our crisis hotline is operational 24/7
at +32 2 610 10 00