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Internal communication

Effective internal communication improves the efficiency of your organisation, strengthens the sense of confidence within your business, and increases the success rate of change processes. It also contributes to making employees proud and engaged. At akkanto, the IC team is here to help you tackle any internal communications questions or problems you may have, and prepare you for the longevity of your organization’s IC success.

Read more about the specific offerings akkanto has for Internal Communications below.

Positioning, vision, mission

Effective Internal Communication means seamless cooperation between employees and management, especially in regards to the vision for the organization. Employees’ are more productive and proactive if they understand the bigger picture and where they are going as an organization. That’s why akkanto firmly believes in communicating the strategic direction of the organization to all staff members.

What we can support you with:

  • Creating a meaningful Vision & Mission
  • Strategy storyline
  • Visualization of Business strategy
  • Storytelling

 

Culture, Values & Behaviours

We will support your organization in working towards the realization of its mission and vision by focusing on peer-to-peer influencing, engagement of (hard to reach) employees and by identifying the right set of behaviours and values, both for leaders & employees.

What we can support you with:

  • Identification and promotion of desired behaviours
  • Cultural change workshop
  • Values
  • Behaviour change program
  • Identification of ambassadors
  • Coaching of ambassadors

 

Leadership

Great leaders get their employees to follow them, not because they have to, but because they want to. We believe that communication plays an essential part in this. Good leaders are good communicators. We can provide your managers with the skill set needed to enhance their communication skills, improve ownership & interaction with their team, and making sure full communication cascades by means of practical toolkits & dedicated coaching.

What we can support you with:

  • Training & coaching
  • Management Toolkit including Train the Trainer guidelines
  • Sounding board
  • CEO positioning
  • Mission & Vision

 

Channels

We help you optimize your channels to mix both traditional & digital to meet the expectations of different generations and different work environments.  You want to assess and enhance the effectiveness of your channels. You want to introduce an internal social platform to build bridges and synergies between different departments. akkanto will be able to identify, and strengthen your channels to keep your internal communication strong and consistent.

What we can support you with:

  • Communication channel audit
  • Efficiency & readability assessment
  • Team meeting audit
  • Introduction of new communication channels
  • Introduction of digital workplace
  • Channel mix for offline & remote employees

 

Storytelling & Visualization

Stories and visuals are an incredibly powerful way to communicate and engage people. They have the power to move, inspire and make us act. Used appropriately, they show situations and behaviours in a way that employees can recognize, and to which they can relate in their day-to-day working lives. The strength of visuals and stories lies in their universal format making them easy to understand, remember and pass on.

What we can support you with:

  • Translation of strategy into a storyline & storyboard
  • Creating a storytelling template
  • Training
  • Tutorial
  • Visual presentation

 

Training & Coaching

When it comes to how to address Internal Communication, akkanto will not just tell you how to “talk the talk”, but also show you how to “walk the walk.” Through our training and coaching sessions, the IC team will work with you to understand not only how you want to address internal communication within your organization, but also what techniques you should use to encourage seamless conversation and cooperation within your organization, and also increased employee participation and advocacy for the organization. Below, you can read a few examples of toolkits, guidelines, and factsheets akkanto has used in the past to improve internal communication

Our IC training and coaching offering:

  • Messaging
  • Public speaking
  • Storytelling
  • Facilitation techniques
  • Conversation techniques
  • How to handle difficult questions
  • One-on-one coaching

 

Toolkit & Guidelines & factsheets

  • Meeting principles & ethics: How to run an effective meeting
  • Meeting flow template (to personalize according to personal work situation)
  • Facilitation techniques: 10 examples & facilitation techniques to engage with your team during a team meeting
  • How to structure your presentation
  • How to use visual aids in your PowerPoint presentations
  • Non-verbal communication: How to use nonverbal communication to support your message
  • The power of stories and how to use it in your daily work to increase your team’s engagement
  • Webinar on Storytelling
  • Give and receive feedback
  • Asking the right questions 

 

Measurement

In order to address your internal communication needs in the best way, akkanto will collect and analyze information on your current internal communications strategy. This can be feedback from employees on what they presently know about the organization’s strategy, what their expectations are, which tools the leaders and managers need in order to communicate more effectively akkanto will use the collected information to provide insights in how your organization is performing against its objectives, and how it can adjust.

Specifically, akkanto will conduct a measurement of your organization’s

  • Culture
  • Current Behaviours
  • Leadership Skills
  • Channels Efficiency
  • Campaigns
  • By means of using
  • Audits
  • Focus Groups
  • Surveys (online & paper)
  • Interviews
  • Self-assessments

 

What we can support you with:

  • Get an insight in the current level of knowledge on the strategy
  • Identify the preferred communication channels
  • Identify potential points for improvement with regards to communication
  • Engage with the employees & management

 

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What we can support you with:

  • Positioning, vision, and mission
  • Culture, Values, & Behaviours
  • Organisational Change
  • Leadership
  • Channels
  • Storytelling & Visualisation
  • Training & Coaching
  • Measurement

akkanto Behavior Change

Contact persons

Thierry Bouckaert
Partner, Managing Director
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Emily Vandendael
Senior Consultant
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